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Accepted:
  
100% Secure Shopping Environment
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Free Regular Postage for orders $120 and over.
We deliver anywhere within Australia and use Australia Post for all deliveries. EMale.com.au makes no attempt to profit from postage and we try to
calculate postage as accurately as possible to Australia Post rates, according to the expected weight and size of your package.
Regular Postage (2-7 Business Days)
Depending on the time it was placed, your order will be despatched either that day, or the following day. Please allow up to 3-5 days after that for your package
to actually arrive.
Regular Postage is free with all orders over $120.
Express Post (1-4 Business Days)
Depending on the time it was placed, your order will be despatched either that day, or the following day. Please allow up to 1-3 days after that for your package
to actually arrive.
Express Postage is half price with all orders over $120.
Lost or Missing Orders
If you order has not arrived within 10 business days contact us immediately using the form on our customer service page.
We will attempt to find out exactly what has happened to your order and will replace any orders which are lost in transit.
However we will not replace orders which are delivered to the wrong address because of an error made by the customer when making the order.
Missing or Damaged Items
If any of the items in your order are missing when you recieve it, contact us immediately using the customer service form explaining the situation.
We will replace at our expense any items which are missing from your order.
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